UX Design

Twenty-five years of enterprise design.

Human-centered design at IBM, StreamSets, Infinx, LiveHive, and through nineteen years of independent consulting. Research-driven. Prototype-tested. Revenue-proven.

DataOps · SaaS
StreamSets
UX Lead · Oct 2019 – Sep 2025
Led the UX and product design process for StreamSets' market-leading DataOps platform — from open-source tool to enterprise SaaS, through to a $524M acquisition by IBM.
✓ Acquired by IBM for $524M
UX LeadEnterpriseSaaSBig Data
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5-year arc
Open-source → SaaS → $524M acquisition
2019Research & Pivot10x Revenue2024 IBM
Enterprise · AI
IBM — Watson.data Integration
Design Manager → Senior Design Manager · Jul 2024 – Present
Design Manager leading the integration of four acquired products into IBM's unified data and AI ecosystem. Defined architecture, managed designers across three regions.
✓ 4 products integrated 2x ahead of schedule
Design ManagerEnterpriseAI / LLMMulti-product
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Healthcare · AI
Infinx Healthcare
UX Lead · Oct 2017 – May 2019
Led UX design for an AI-driven healthcare product — supporting Infinx's pivot from services company to product company in the prior authorization space.
✓ Service company → Product company
UX LeadHealthcareAI / LLMProduct Pivot
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Sales · SaaS
LiveHive
VP Product / Senior UX Designer · Mar 2015 – Oct 2017
VP Product & Senior UX Designer at a startup building an enterprise-grade sales engagement platform. Pivoted the product from a sales tool to an industry-leading enablement platform — growing licensing 10x.
✓ Licensing grew 10x after pivot
VP ProductEnterpriseSaaSBig Data
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Social · Mobile
Eloomin
Product Designer & Builder · 2024 – 2025
Designed and built a social media app focused on positive engagement — no ads, no trolls, only good scrolls. Full product design from brand identity to mobile app UI to marketing website.
✓ Full product shipped — app + website + brand
Product DesignMobileBrand IdentitySocial
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Consultancy
Jonathan Brink Design
UX Lead Consultant · 2007 – Present
Independent UX consultancy since 2007. Human-centered design thinking for clients including Charles Schwab, Sony, HP, IBM, Sunkist, Edelman, Caltrain, and dozens more.
✓ 25+ enterprise clients served
UX ResearchPrototypingEnterprise19 years
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