Case Study
Enterprise · AI

IBM — Watson.data Integration

Design Manager leading the integration of four acquired products into IBM's unified data and AI ecosystem. Defined architecture, managed designers across three regions.

Role
Design Manager → Senior Design Manager
Timeline
Jul 2024 – Present
Outcome
4 products integrated 2x ahead of schedule
Design ManagerEnterpriseAI / LLMMulti-product

The Challenge

After IBM acquired StreamSets, I was tasked with integrating four distinct data products into a cohesive experience within the IBM ecosystem — a program called Unite. Each product had its own design language, user base, and mental models. The goal: make them feel like one platform without breaking what worked.

My Role

As Design Manager, I led a team of four designers across three regions and four products. I defined the UX architecture for the unified experience, established shared design patterns, and facilitated cross-product alignment between design, engineering, and product leadership.

I also became the key design lead for IBM's future big data product with AI integration — shaping how AI capabilities would surface across the data platform.

The Approach

I ran a design-driven integration process: auditing each product's UX patterns, mapping user journeys across tools, identifying shared concepts, and designing a unified navigation and workflow model.

Rather than forcing a top-down redesign, I worked with each product team to evolve their UI incrementally toward the shared model — reducing disruption for existing users while creating coherence for new ones.

The Outcome

The integration was delivered 2x faster than originally scheduled. The unified experience created a seamless path across data ingestion, transformation, governance, and AI — positioning IBM's data platform as a competitive enterprise offering.

I also established a design leadership program for new designers entering IBM, building the team's capacity for the long term.

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