Jonathan Brink Design
Independent UX consultancy since 2007. Human-centered design thinking for clients including Charles Schwab, Sony, HP, IBM, Sunkist, Edelman, Caltrain, and dozens more.
The Practice
Since 2007, I've run an independent UX design consultancy — working with startups, mid-market companies, and enterprise organizations across healthcare, e-commerce, supply chain, sales engagement, and big data.
Clients include Charles Schwab, Sony, HP, IBM, Sunkist, Edelman, Emtrain, Caltrain, Rev Software, and many more.
The Process
Every engagement follows a human-centered design thinking process:
• Empathize — persona research and stakeholder interviews
• Define — current and future state journey mapping
• Ideate — low-fidelity sketches and concept exploration
• Prototype — high-fidelity interactive prototypes
• Test — usability testing and iteration
I've delivered everything from initial UX audits to full product redesigns, always grounded in research and validated through testing.
The Range
The breadth of this work is the point. Nineteen years of consulting across industries means I've seen patterns that specialists miss — and I bring that cross-pollination to every new engagement.
From financial services (Schwab) to consumer electronics (Sony, HP) to food and agriculture (Sunkist) to public transit (Caltrain) — the design thinking process adapts, but the commitment to user-centered outcomes stays constant.